Some recent feedback from our customers:
| Name: Mary G. | See Original Survey | ||||
| Date: July 19, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Initial call answered by Shannon. Worked with Kate and Gloria. Gloria was great. | ||||
| 9. Additional Comments. | |||||
I understand that you service couldn't provide help with QDRO. I was disappointed to be sent in different directions, to different people to no avail. We eventually found our own way thru process. It would be best to say up front what you cannot do and not send people into deadends. |
|||||
| Name: Lhe J. | See Original Survey | ||||
| Date: July 12, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thanks! |
|||||
| Name: Melissa K. | See Original Survey | ||||
| Date: July 08, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Elizabeth and Gloria are a great asset to your team! Thank you for a HUGE job well done! |
|||||
| Name: | See Original Survey | ||||
| Date: July 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
Very pleased with everything. Thank you! |
|||||
| Name: Dorothy T. | See Original Survey | ||||
| Date: July 04, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Everyone I talked with was very nice! |
|||||
| Name: Senya M. | See Original Survey | ||||
| Date: June 29, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Whenever I place my call to you guys everyone was kind and professional. I always got all my questions answered with a smile. Thank you. |
|||||
| Name: Esmenenciano W. | See Original Survey | ||||
| Date: June 29, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Todos el personal estubo exelente pero en especial (Gloria) ella ke ayudo desde florido muckos gracia (gloria exelente ) |
|||||
| Name: | See Original Survey | ||||
| Date: June 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and her staff | ||||
| 9. Additional Comments. | |||||
They laughed at my corny jokes and were very polite. |
|||||
| Name: Mary A. | See Original Survey | ||||
| Date: June 20, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Great Memory !?! | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Gail L. | See Original Survey | ||||
| Date: May 25, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Great Memory !?! | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Elizabeth P. | See Original Survey | ||||
| Date: May 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and someone on the phone. | ||||
| 9. Additional Comments. | |||||
Thanks for making the experience simple and easy. I am truly impressed with your work! |
|||||
| Name: Valeri S. | See Original Survey | ||||
| Date: May 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
| Name: Richard N. | See Original Survey | ||||
| Date: May 13, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria, Kate and Shannon | ||||
| 9. Additional Comments. | |||||
If only my wife had been accomodating. |
|||||
| Name: | See Original Survey | ||||
| Date: May 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
I enjoyed doing business with you. |
|||||
| Name: Kathleen T. | See Original Survey | ||||
| Date: May 13, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Sandy M. | See Original Survey | ||||
| Date: April 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
A difficult complicated procedure was greatly simplified by Shannon's professionalism and competency. Thank you for providing a seamless transition to single life. |
|||||
| Name: Ms. R. | See Original Survey | ||||
| Date: March 02, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
Things were done in a kind and professional manner. I would not hesitate to come back again. |
|||||
| Name: | See Original Survey | ||||
| Date: April 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: G. E. Y. | See Original Survey | ||||
| Date: April 19, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Thanks for your help! |
|||||
| Name: R. C. | See Original Survey | ||||
| Date: March 15, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Front desk | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Don W. | See Original Survey | ||||
| Date: March 03, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Several | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Mario C. | See Original Survey | ||||
| Date: February 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon Trezza | ||||
| 9. Additional Comments. | |||||
I was very pleased with how easy and fast the process to set my motion to set aside the Judgement. I should have hired the company from the start. I thank you for everything. |
|||||
| Name: David M. | See Original Survey | ||||
| Date: February 18, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | I can't remember. | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: J. N. | See Original Survey | ||||
| Date: January 25, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
Thank You All. |
|||||
| Name: | See Original Survey | ||||
| Date: December 07, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Steve and Shannon | ||||
| 9. Additional Comments. | |||||
Thank you for the "Non Scary" experience. You take us by the hand and walk us through. |
|||||
| Name: Paul C. | See Original Survey | ||||
| Date: December 04, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris | ||||
| 9. Additional Comments. | |||||
Paris was excellent always helpful. |
|||||
| Name: Gene & Carol C. | See Original Survey | ||||
| Date: November 13, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris Chacon | ||||
| 9. Additional Comments. | |||||
Paris did a great job. Also we appreciate the price. |
|||||
| Name: Kurt H. | See Original Survey | ||||
| Date: October 17, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: | No: |
|||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Dorothy G. | See Original Survey | ||||
| Date: October 15, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Jean S. | See Original Survey | ||||
| Date: September 24, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and Paris Chacon | ||||
| 9. Additional Comments. | |||||
Thank You. |
|||||
| Name: Holly L. | See Original Survey | ||||
| Date: September 21, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
Excellent service - you made everything very easy, timely and financially affordable. Thank you. |
|||||
| Name: | See Original Survey | ||||
| Date: September 17, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
She did a very neat, superior work . Thank you very much. |
|||||
| Name: Gary L. | See Original Survey | ||||
| Date: September 10, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris Chacon | ||||
| 9. Additional Comments. | |||||
| Name: | See Original Survey | ||||
| Date: September 2, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
| Name: Tori D. C. | See Original Survey | ||||
| Date: September 02, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Tiffany Traux | ||||
| 9. Additional Comments. | |||||
|
Very professional, careful and meticulous office. |
|||||
| Name: | See Original Survey | ||||
| Date: September 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
You made getting my divorce easy. The $600+ spent is money well spent . |
|||||
| Name: Skye Hansen | See Original Survey | ||||
| Date: August 28, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Pans, Tiffany and Stephen | ||||
| 9. Additional Comments. | |||||
I really want to thank you all for the speedy way you filed my paperwork. So far everything is going my way and I greatly appreciate it. |
|||||
| Name: Terre W. | See Original Survey | ||||
| Date: July 24, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Tiffany, Steve, Shannon (some) , Paris (some) | ||||
| 9. Additional Comments. | |||||
Very nice, well organized staff - will always recommend! |
|||||
| Name: Dorothy C. | See Original Survey | ||||
| Date: July 20, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
Everyone made me feel welcome. I had put off this task thinking I'd have to see a lawyer and go through much inconvenience. You made it easy and simple. |
|||||
| Name: | See Original Survey | ||||
| Date: July 07, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: John and Lucinda A. | See Original Survey | ||||
| Date: May 27, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Eric D. | See Original Survey | ||||
| Date: May 15, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Tiffany | ||||
| 9. Additional Comments. | |||||
Tiffany was very helpful and answered my questions thoroughly. |
|||||
| Name: | See Original Survey | ||||
| Date: May 15, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
| Name: Tod C. | See Original Survey | ||||
| Date: May 14, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Stephen, Shannon, Janet | ||||
| 9. Additional Comments. | |||||
| Name: | See Original Survey | ||||
| Date: May 11, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and the young lady that works at the front desk , I'm sorry, I don't remember her name. | ||||
| 9. Additional Comments. | |||||
| Name: Pat | See Original Survey | ||||
| Date: May 07, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: |
|||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Tiffany | ||||
| 9. Additional Comments. | |||||
| Name: Bill and Cherie M. | See Original Survey | ||||
| Date: May 7, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: John and Lucinda A. | See Original Survey | ||||
| Date: May 4, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Steven in person and Shannon on phone | ||||
| 9. Additional Comments. | |||||
Everything was exceptional. Thank you very much. |
|||||
| Name: | See Original Survey | ||||
| Date: May 2, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
| Name: Tony and Carrie L. | See Original Survey | ||||
| Date: May 1, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Stephen, Tiffany and Paris | ||||
| 9. Additional Comments. | |||||
|
Thanks for setting up our trust! |
|||||
| Name: Ochua, Don | See Original Survey | ||||
| Date: April 30, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and Stephen Trezza | ||||
| 9. Additional Comments. | |||||
|
Very good document prep and doing service assisted me with doing documents in tucson when I was overseas. Did all of the footwork that I could not do for me. Very happy with the service. |
|||||
| Name: | See Original Survey | ||||
| Date: April 28, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Tiffany | ||||
| 9. Additional Comments. | |||||
|
It was made very easy for us to go through this ordeal. Sue O'Kelley |
|||||
| Name: Fister | See Original Survey | ||||
| Date: April 13, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Stephen, Shannon and Tiffany | ||||
| 9. Additional Comments. | |||||
|
Very pleased, no problems with documents to seal records. Thank you |
|||||
| Name: | See Original Survey | ||||
| Date: April 10, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris Tiffany, Steven and Shannon | ||||
| 9. Additional Comments. | |||||
|
Everyone here was wonderful. They were helpful and really nice. |
|||||
| Name: | See Original Survey | ||||
| Date: March 27, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon - Thanks | ||||
| 9. Additional Comments. | |||||
|
Charlie and Frances Chase |
|||||
| Name: | See Original Survey | ||||
| Date: March 26, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Don't remember names. | ||||
| 9. Additional Comments. | |||||
|
I will use your services for future legal matters. |
|||||
| Name: Lane | See Original Survey | ||||
| Date: March 16, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Steve | ||||
| 9. Additional Comments. | |||||
| Name: | See Original Survey | ||||
| Date: March 13, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Stephen and Shannon | ||||
| 9. Additional Comments. | |||||
View Additional Customer Surveys (PDF)























